As a vital part of our retail team, we are seeking an exceptional Assistant Store Manager to support our Store Manager in organizing, planning, and implementing strategy. This role involves ensuring that team objectives are met, promoting and selling products through understanding customer needs, providing expert advice on the collection, maintaining store standards, and effectively communicating company projects to create an environment of retail excellence.
Key Responsibilities:
* Provide supervisory and operational support to the General Manager, including organizing, planning, and implementing strategy
* Evaluate and ensure the schedule and store objectives are met by the team
* Promote and sell products by identifying customer needs
* Offer expert advice on the entire collection to customers
* Deliver outstanding customer service and build long-term relationships with customers
* Maintain the store's high standards according to guidelines
* Ensure proper Customer Relationship Management according to Company standards
* Communicate and embody company projects through effective product knowledge
Requirements:
* Minimum 4 years of relevant experience in luxury retail
* 1-2 years of relevant store management experience
* Leadership and excellent communication skills
* Pro-active problem solver with a positive attitude and professional selling techniques
* Good customer focus with strong presentation, interpersonal, and communication skills
* Strong team player
* Other languages a plus
* Able to work varied hours and days, including nights, weekends, and holidays as needed
Benefits:
* Fostering uniqueness, human capital is a true asset, and Diversity & Inclusion have always been essential to our culture
* Golden Goose is an inclusive employer enabling each one to better express their authentic self, regardless of gender, sexual orientation, ethnicity, disability or age