Key Responsibilities
As a Video Engineer, you will be responsible for providing technical assistance and troubleshooting issues related to video delivery on various platform applications. You will analyze root cause and resolve service tickets in accordance with standard operating procedures. Additionally, you will develop custom Python scripts to simulate app launch, login, and playback behavior. Your tasks will also include triaging complex issues across the various applications responsible for video delivery, setting up dashboards, and configuring alerts to monitor the health of the ecosystem.
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Key Skills and Qualifications:
* Technical assistance and issue spotting
* Root cause analysis and service ticket resolution
* Python scripting and app simulation
* Triage of complex issues
* Dashboard setup and alert configuration
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