Job Title: IT Infrastructure and Compliance Specialist
About the Role
We are seeking a highly skilled IT Specialist to serve as a dual point of contact for IT audit requests and maintain critical IT systems and infrastructure. The ideal candidate will combine technical expertise in systems administration with strong knowledge of IT audit and compliance requirements.
Responsibilities
1. Act as the main point of contact for internal, external, and regulatory audits involving IT, collecting, organizing, and submitting audit documentation, including evidence of access controls, system configurations, logs, and security policies.
2. Coordinate with other IT and business units to ensure accurate and complete responses to audit inquiries, supporting testing of IT general controls (ITGCs), application-level controls, and infrastructure safeguards.
3. Track and assist in remediation of audit findings, documenting corrective actions, and maintaining up-to-date compliance documentation to prepare for recurring audits (e.g., PCI, SOX, SOC 2, ISO 27001, NIST).
System Administration Responsibilities
1. Manage and maintain servers, networks, and IT infrastructure, including Windows/Linux environments, monitoring system performance, backups, patch management, and security configurations.
2. Administer user accounts, permissions, and group policies in Active Directory and cloud-based platforms, ensuring system integrity and availability through regular maintenance, updates, and proactive monitoring.
3. Troubleshoot and resolve hardware, software, and networking issues, implementing and maintaining system documentation, standard operating procedures (SOPs), and IT asset inventories.
4. Support cybersecurity efforts, including antivirus management, vulnerability scans, and incident response preparation.
Required Qualifications
- Bachelor's degree in Information Technology, Computer Science, or a related field; or equivalent hands-on experience.
- 3–5 years of experience in IT system administration with a demonstrated role in audit support or compliance.
- Strong working knowledge of Windows and/or Linux servers, networking, and cloud platforms.
- Familiarity with IT audit processes and frameworks (e.g., PCI, SOX, SOC 2, ISO 27001, NIST).
- Experience with access management, system monitoring tools, and log collection systems.
Preferred Qualifications
- Certifications such as CompTIA Security+, CISA, Microsoft Certified: Azure Administrator, or similar.
- Experience with backup and recovery systems, endpoint management tools, and scripting (e.g., PowerShell, Bash).
- Familiarity with GRC tools and ticketing systems (e.g., ServiceNow, Jira).
- Exposure to virtual environments (VMware, Hyper-V) and cloud infrastructure (AWS, Azure).