Job Description:
As a highly skilled and detail-oriented professional, we are seeking an individual to fill the role of Finance Operations Analyst. This position involves working closely with various teams to foster collaboration and drive operational excellence.
* Apply technical expertise and business acumen to improve data-driven operations and client satisfaction.
* Work closely with retail sales, product account management, and technical teams responsible for pricing, billing, invoicing, settlement, and reconciliation.
This role supports the analyst II position and contributes to improving pricing and billing processes.
The successful candidate will study enterprise data stewardship across multiple channels and platforms, review project and business requirements, and communicate effectively across internal and functional groups to ensure timely and accurate project delivery.
Key Responsibilities:
* Provide concise weekly status reports for assigned activities.
* Promote idea generation and collaboration sessions with internal teams.
* Follow processes and protocols for data enrichment technologies.
* Communicate data requirements to internal counterparts and customers.
* Share process changes with cross-functional teams.
* Escalate data inconsistencies promptly to avoid urgent issues.
* Track and log issues for retrospectives and suggest process improvements.
* Manage time effectively, prioritize tasks, and handle multiple assignments.
* Enforce workflows and business rules to improve data quality and delivery time.
* Enforce SLAs for Finance Data Administration tasks.
* Troubleshoot data-related incidents.
* Research and document rules for secure protocols and data integrity.
* Perform other tasks and responsibilities as assigned.
Requirements:
* Self-directed and proactive.
* Decisive problem solver.
* Ability to influence others.
* Forward-thinking and adaptable.
* Strong business acumen and technical background.
* Effective time management and organizational skills.
* Strong written and verbal communication.
* Ability to multitask and work collaboratively.
Skill Requirements: Affinity with prepaid products, ability to work cooperatively, strong technical background, solid problem-solving skills, and experience working in fast-paced environments.