OverviewKapitale is a direct funder, serving the Latino Business owners in the USA.This is a full-time remote role for a Senior Collections Analyst. The Senior Collections Analyst will manage and execute daily collections activities, including following up on overdue accounts, negotiating payment plans, and maintaining detailed records of collection efforts. The role involves analyzing customer accounts, identifying issues affecting payments, liaising with internal departments to resolve disputes, and preparing collection reports. Additionally, the Senior Collections Analyst will provide support in developing and implementing strategies to improve collection processes and reduce overdue receivables.ResponsibilitiesManage and execute daily collections activities, including following up on overdue accounts.Negotiate payment plans with customers and maintain detailed records of collection efforts.Analyze customer accounts to identify issues affecting payments and liaise with internal departments to resolve disputes.Prepare collection reports and support the development and implementation of strategies to improve collection processes and reduce overdue receivables.QualificationsExperience in Collections, Debt Recovery, and Credit ManagementStrong Negotiation, Communication, and Interpersonal skillsAnalytical skills and attention to detailProficiency in MS Office and familiarity with relevant accounting softwareAbility to work independently and remotelyBachelor's degree in Finance, Business, Accounting, or a related fieldPrevious experience in a senior collections role or similar position is a plusSeniority levelMid-Senior levelEmployment typeFull-timeJob functionInformation Technology
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