Digital client advocate

Account Manager Opportunity

We are seeking an experienced Account Manager to join our team. As a key member of our team, you will be responsible for managing client relationships, developing and implementing strategic plans, and driving business growth.


About the Role

* You will manage your own client portfolio, ensuring they consistently receive what they need even before they ask.
* You will develop a strong grasp of our digital ecosystem and how we create value for clients.
* You will proactively seek upsell opportunities, expand contracts, and ensure long-term client satisfaction.


Requirements

* You have 34 years of hands-on experience in data analysis, understanding customer behavior, and suggesting appropriate actions.
* You are a self-starter with strong time management skills and proficient in CRM tools (preferably HubSpot) and remote work software.
* You are an improvement-minded individual not just following processes, but always looking for ways to do things better.


What We Offer

* A competitive hourly rate (to be discussed during the interview)
* A work environment that values ownership, autonomy, and zero drama
* Fully remote position with flexible working hours
* A real opportunity to make your mark on a fast-growing, agile team


Your Key Responsibilities

1. Develop a deep understanding of our digital ecosystem and how we create value for clients.