The Position: Webmaster
You will be joining our GovSites team, reporting directly to the Webmaster Team Lead. As
Webmaster at SDL, you will be responsible for:
• Onboarding new municipal website clients under the direction of your team lead
• Strategically migrating and laying out a large volume of content and documents
• Completing website content updates for managed sites
• Proactively reviewing websites for discrepancies or better methods to display
information
• Resizing images, converting PDF documents, and following best practices for site
content updates
• Installing and testing Joomla updates
• Assisting with the training of clients
• Providing ongoing support and maintenance for your accounts
What You Bring:
• 5+ years of experience in support, client relations, account management, or roles
directly working with customers.
• Strong written and verbal communication skills
• Attention to detail
• Ability to take direction
• Ability to multitask
• Accountability
• A willingness to learn new skills and processes
What Makes You Stand Out:
• Experience in the SaaS industry, particularly in providing solutions to local
governments.
• Prior startup experience.
• Municipal webmaster experience
• An understanding of local government
• Experience with Joomla CMS
• Experience with cPanel, WHM, Freshdesk, Google Workspace, Clickup, and Adobe
Creative Suite
• Familiarity with PHP, HTML, and CSS
• Understanding of Linux server configuration