Job Title: Content Delivery Expert
Are you passionate about ensuring seamless video delivery across various platforms?
We are seeking a skilled Content Delivery Expert to join our team. In this role, you will be responsible for providing technical assistance and troubleshooting issues related to video delivery on various platform apps.
You will analyze root causes and resolve service tickets in accordance with standard operating procedures. Additionally, you will build custom Python scripts to simulate app launch, login, and playback behavior.
Your expertise will also involve triaging complex issues across multiple applications responsible for video delivery. You will set up dashboards and configure alerts to monitor the health of the ecosystem.
Key Responsibilities:
* Provide technical assistance and issue spotting for video delivery on various platform apps
* Analyze root cause and resolve service tickets as per standard operating procedures
* Build custom Python scripts to simulate app launch, login, and playback behavior
* Triage complex issues across multiple applications responsible for video delivery
* Set up dashboards and configure alerts to monitor the health of the ecosystem
Skills and Qualifications:
* Strong technical skills in video delivery and troubleshooting
* Excellent analytical and problem-solving skills
* Experience with Python scripting and automation
* Knowledge of video delivery ecosystems and troubleshooting techniques
Benefits:
* Competitive salary and benefits package
* Ongoing training and professional development opportunities
* A dynamic and supportive work environment
Join us in shaping the future of content delivery and making a meaningful impact in the industry.