Business Analyst Role
We are seeking a skilled Business Analyst to join our team. In this role, you will play a critical part in bridging business needs with technological solutions. Your primary function will be to analyze and interpret business requirements, translating them into functional specifications, and collaborate with stakeholders to ensure that technology solutions are aligned with the company's objectives.
Job Description:
The IT Business/Functional Analyst plays a crucial role in facilitating the translation of business needs into technological solutions. The main responsibilities include:
• Requirements Analysis and Specification: Conduct thorough analysis of business requirements, translating them into detailed functional specifications for the development team. Create wireframes and mockups to visualize proposed solutions.
• Solution Design and Testing: Collaborate with developers and system architects to design solutions that meet business needs. Develop and execute test plans and coordinate user acceptance testing (UAT).
• Stakeholder Management and Leadership: Build and maintain effective relationships with key stakeholders at all levels of the organization. Lead and coordinate project activities, ensuring tasks are completed on time.
• Risk Management and Budgeting: Identify and mitigate risks in technology projects. Assist in managing project budgets and ensure the use of resources in a cost-effective manner.
• Documentation and Support: Create comprehensive user documentation and training materials. Provide ongoing technical support for implemented solutions.
• Continuous Improvement: Analyze and resolve system problems and incidents. Participate in change management to ensure smooth transitions and user adoption.
Required Skills and Qualifications:
* Minimum of 5 to 7 years of experience as a business or functional analyst in an IT environment.
* Bachelor's degree in Information Technology, Computer Science, Business Administration, or related field.
* Advanced English and/or French language proficiency.
* Proficiency in business analytics tools such as Microsoft Visio, Lucidchart, Signavio.
* Experience with project management software such as Jira, Trello, Microsoft Project, and Asana.
* Knowledge in SQL and experience with databases such as Oracle, SQL Server, and MySQL.
* Familiarity with SDLC methodologies, including Agile, Scrum, and Waterfall.
* Experience with ERP systems such as SAP and CRM systems such as Salesforce.
Benefits:
Our company offers a range of benefits to support your career growth and well-being, including:
• Health insurance
• Dental Plan
• Life insurance
• Transportation vouchers
• Meal/Food Voucher
• Childcare assistance
• Gympass
• TCS Cares – free psychological assistance (24 hrs/day), legal, social, and financial assistance
• Partnership with SESC
• Reimbursement of Certifications
• Free Learning Portal – Online courses and live training
• International experience opportunity
• Discount Partnership with Universities and Language Schools
• Bring Your Buddy – By referring people you become eligible to receive a bonus for each hire
• TCS Gems – Recognition for performance
• Xcelerate – Free Mentoring Career Platform
Others:
We promote an inclusive culture, working for equity. This applies to Gender, People with Disabilities, LGBTQIA+, Religion, Race, Ethnicity. All our opportunities are based on these principles. We think of different actions of inclusion and social responsibility to build a TCS that respects each person. Our motto is "Inclusion without exception". Join us and become a valuable member of our team.