As a Local Service Transition Consultant, you will play a crucial role in ensuring the successful transition of projects from implementation to operations. Your responsibilities will include leading local workshops, onboarded BAU operational teams, and implementing Local Service delivery tools.
Requirements:
* Working experience in HR and Payroll services delivery/operations
* Payroll experience
* Experience in coordination between different stakeholders within an organization
* Strong communication skills, with previous customer-facing/liaison experience
* Good English and Spanish language skills (written and verbal), with additional languages a plus
* Highly organized with the ability to oversee large and multiple projects
* Good PC literacy - Word, Excel, Project, and PowerPoint
* Able to manage process/service workshops with multiple customer contacts
* Service testing experience - System Integration Test, Scenario-Based Test, Service Rehearsal, and Parallel Runs