Technical Support Specialist
","h2": "Job Summary">
The ideal candidate will possess a strong understanding of container technologies (Kubernetes, Docker) and cloud environments, as well as excellent problem-solving skills, effective communication skills, and a collaborative spirit.
","h2": "Key Responsibilities">
* Customer Champion: Handle support tickets and provide timely, effective solutions.
* Technical Problem Solver: Dive deep into complex issues and work closely with our engineering team to reproduce and resolve problems.
* Product Innovator: Collaborate with our sales, solution architecture, and field engineering teams to understand customer needs and identify opportunities for product improvement.
* Knowledge Sharing: Contribute to our vibrant community by writing technical blog posts, creating documentation, and sharing your expertise.
","h2": "What You'll Get">
* Cutting-Edge Technology: Work with the latest API gateway and API management technologies.
* Global Impact: Contribute to a product used by organizations worldwide.
* Collaborative Culture: Join a supportive and passionate team that values innovation and teamwork.
* Open Source Pioneer: Our flagship Open Source Ingress Controller traefik boasts over 3.5 Billion downloads and global usage.