Job Title: Video Delivery Specialist
Key Responsibilities:
* Provide technical assistance and resolve issues related to video delivery on various platform applications.
* Analyze root cause and fix service tickets according to standard operating procedures.
* Develop custom Python scripts to simulate app launch, login, and playback behavior.
* Triage complex issues across multiple applications responsible for video delivery.
* Set up dashboards and configure alerts to monitor the health of the ecosystem.
Technical Skills:
* Python scripting
* App simulation
* Root cause analysis
* Service ticket resolution
* Dashboards setup
* alert configuration
* Ecosystem monitoring
Required Qualifications:
* Technical expertise in video delivery and platform applications.
* Strong problem-solving skills with attention to detail.
* Ability to work independently and as part of a team.
Benefits:
* Competitive salary package.
* Ongoing training and professional development opportunities.
* A dynamic and supportive work environment.