This job is with Amazon, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.
Description
As an Amazon field engineer, you will provide full support for AWS datacenters, from the start of the project to the improvement and maintenance of the facilities. You will be your region's primary engineering resource when they need technical advice, and you'll use your experience in conjunction with other teams to:
* Solve problems, conduct Root Cause Analysis (RCA), and create Corrective Action Plans (CA) for electrical and mechanical system failures, including but not limited to: HVAC, fire protection, fuel distribution, pumping and others.
* Directly support the physical infrastructure operation team with training, operational procedure reviews, and event support.
* Propose existing data center upgrades and design solutions that add capacity, improve availability, increase energy efficiency, and sustainability.
* Interact with the internal operations, project engineering, hardware engineering, health and safety, and environmental team to promote standards that maintain consistency and reliability in the services provided.
* Work on concurrent projects, sometimes in multiple geographic regions.
* Initiate and lead engineering audits on cooling, power distribution, fire protection, and other systems, including site visits to Amazon data centers.
* Produce technical reports describing availability risks with recommended mitigations and remediation.
* Act as resident engineer during new construction projects supporting execution, commissioning, and transfer for operation.
Key job responsibilities
Role
Amazon's vision is to be the most customer-centric company in the world, and that role is fundamental to that vision. As a field engineer, you will lead projects to adapt our data centers to meet increasing customer needs as we continue to expand our fleet on a large scale. As an ideal candidate, you:
* Has strong engineering judgment and is able to provide recommendations despite uncertainty/ambiguity.
* It is oriented to details and data and excels at data analysis
* Has experience solving problems in the field with engineering solutions.
* Has experience managing projects and providing engineering consultancy.
* Build trust and relationships with different stakeholders (e.g., operations, automation, construction, design, commissioning, product managers, technical program managers, and others)
* They are adaptable and inclined to enter the field to see things up close.
* Act as main engineering resource for event response and know how to differentiate event response from event analysis.
* Excited about a mix of office and field work.
A day in the life
Every day, you'll interact with different teams responsible for all aspects of data centers. You will prioritize your activities to increase capacity, improve efficiency and support the availability and security of data center servers, focusing on the most impactful actions. You will review trends from building management systems, develop engineering solutions and test them on field with the support of other stakeholders. You will have the opportunity to work on local and global engineering projects. Therefore, fluent English is a must to this position.
About The Team
The Field Engineering team covers the entire lifecycle of data centers, from the initial design to the execution of modernization plans. Field engineers are generally the first to whom customers contact for technical advice on mechanical, electrical, and hydraulic solutions, including event response.
Typically, the team analyzes field problems to propose local and large scale solutions, avoiding recurrence. In addition, the team collects and analyzes data to propose predictive actions aimed at eliminating risks before they become critical events in the physical infrastructure of data centers.
Why AWS?
Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Inclusive Team Culture
Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and diversity conferences, inspire us to never stop embracing our uniqueness.
Mentorship & Career Growth
We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud.
Basic Qualifications
* 5+ years of industrial or commercial engineering in mission critical facilities including but not limited to: data centers, power generation or oil and gas facilities experience
* Bachelor's degree in mechanical engineering or equivalent
* Experience in written and verbal communication in English, with the ability to present complex technical information in a clear and concise manner
* Must have a driver's license and own mean of transportation, as data center locations might be remote.
Preferred Qualifications
* Experience with building codes and regulations for your region
* Experience with the design, construction, operation, or maintenance of mission critical facilities, especially data centers
* Knowledge of both mechanical and electrical equipment or design related to data center electrical and mechanical topology
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.