Employment Type : Full-TimeLocation : RemoteWorking Hours : EST and South African / Philippine teams (some early mornings required)Reports To : CEO or Senior ManagerAbout the RoleWe are a fast-growing U.S.-based bookkeeping and accounting firm supporting 50+ clients and expanding rapidly. We’re looking for a proactive and detail-oriented Accounting Manager with hands-on experience in bookkeeping, team leadership, and U.S. or Canadian accounting standards. You’ll manage a team of bookkeepers, oversee daily deliverables, perform quality control, and serve as a key escalation point for client accounts.This is a high-ownership role for someone who’s an expert in QuickBooks, thrives in a remote environment, and enjoys leading others to operational excellence.ResponsibilitiesTeam Leadership & CoachingManage, coach, and mentor 2–3 bookkeepers while fostering a culture of ownership and accountability.Perform regular quality reviews and coach staff on bookkeeping best practices, including client-specific standards.Conduct 1 : 1s, performance check-ins, and ensure timely completion of client deliverables.Client Relationship ManagementServe as the primary escalation point for complex client queries.Support clients directly during transitions (e.g., from a retiring bookkeeper) and lead onboarding if necessary.Ensure accurate and responsive communication, including written correspondence and live client calls.Accounting OversightPerform or supervise reconciliations for bank accounts, credit cards, loans, and vendor accounts.Ensure timely and accurate reporting: monthly closes, balance sheet reviews, and journal entries.Manage vendor payments and reconcile AP / AR activity as needed.Process & Tools ManagementOwn task management in Asana, ensuring SOPs and workflows are followed and documented.Maintain high-quality reporting and documentation using QuickBooks Online, Excel, and cloud tools.Contribute to internal process improvement projects and cross-functional initiatives.Strategic & Operational ContributionParticipate in leadership meetings and provide input on planning, growth strategy, and hiring needs.Identify potential service improvements, automation opportunities, or workflow bottlenecks.Work closely with the CEO and other managers to support scalability and client satisfaction.Qualifications5+ years of full-cycle bookkeeping / accounting experience (U.S. or Canadian clients preferred).2+ years of experience managing accounting or bookkeeping teams.Strong proficiency in QuickBooks Online (desktop knowledge is a plus).Experience using Asana, Slack, Zoom, and G Suite tools.Knowledge of Canadian tax systems and reconciliation processes is a major plus.Strong verbal and written communication skills in English.Proven ability to troubleshoot, prioritize, and problem-solve autonomously.Strong understanding of remote work environments and digital workflows.What Makes You a FitYou’re an excellent bookkeeper yourself and know how to coach others to your standards.You’re passionate about leadership and can keep multiple projects moving forward.You’re calm under pressure, adaptable with shifting priorities, and thrive in a remote-first culture.You’re a great communicator—especially in writing—and value clear, structured collaboration.
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