About Our Community Manager Role
We are seeking a highly skilled Community Manager to lead our online communities and foster engaging interactions with our users. As a key member of our team, you will be responsible for managing daily conversations, organizing events, and providing exceptional customer service.
Key Responsibilities:
* Manage daily interactions on Reddit, X, and Discord, ensuring a welcoming environment for users.
* Organize recurring events such as AMAs, Q&As, user features, and community challenges to boost engagement and community spirit.
* Identify user sentiment trends, gather feedback, and share actionable insights with Product, Support, and Marketing teams.
* Uphold community standards by moderating conversations, removing spam, managing conflict, and resolving situations with empathy.
* Track community health metrics (active users, retention, engagement) and suggest strategic improvements.
* Fully leverage moderation tools, bots, roles, and automations within Reddit and Discord to enhance user experience.
Requirements and Qualifications:
* At least 1–2 years of experience managing or moderating active communities (Reddit, Discord, X, or forums).
* Strong writing and communication skills to engage and nurture active, text-based communities.
* In-depth knowledge of Reddit and Discord moderation tools, bots, and features.
* Empathy, diplomacy, and the ability to foster trust in a community environment.
* Organized, proactive, and comfortable working remotely with a startup mindset.
* Fluent in English (written & spoken).
Benefits and Opportunities:
* A competitive monthly salary of $1,000 USD.
* A healthcare stipend to support medical or insurance needs.
* Unlimited PTO for flexible vacation policy.
* Stock options to share directly in our growth.
* 100% remote work flexibility.
* Professional development through mentorship, autonomy, and direct impact in a high-growth startup.
Why This Role Matters:
This role is crucial in building a strong online presence and fostering a positive community experience. As a Community Manager, you will have the opportunity to make a real difference in people's lives and contribute to a company that values digital privacy and user safety.