Job Overview
We are seeking a skilled Video Delivery Specialist to join our team. As a key member of our technical operations, you will play a critical role in ensuring the smooth delivery of video content across various platforms.
The ideal candidate will have excellent analytical and problem-solving skills, with the ability to troubleshoot complex issues related to video delivery. Strong technical knowledge of Python scripting, app simulation, and issue triaging is essential for this position.
Main Responsibilities
* Analyse root cause of service tickets related to video delivery and resolve issues according to standard operating procedures.
* Build custom Python scripts to simulate app launch, login, and playback behavior.
* Triage complex issues across multiple applications responsible for video delivery.
* Set up dashboards and configure alerts to monitor the health of the ecosystem.
Required Skills and Qualifications
* Strong technical knowledge of Python scripting and its applications in video delivery.
* Ability to analyze complex issues and develop effective solutions.
* Excellent communication and problem-solving skills.
* Experience with app simulation, issue triaging, and dashboard setup.
Benefits
* A competitive salary package.
* Ongoing training and development opportunities.
* A dynamic and supportive work environment.