Job Overview
Metrobi is a startup providing local courier services across 20 major metro areas in the US.
As an operational specialist, you will monitor ongoing delivery routes and communicate with drivers and shippers over phone and live chat.
The ideal candidate should have experience in logistics, customer support, or account management and be proficient in English.
Key responsibilities include:
* Monitoring real-time delivery status
* Providing timely updates to customers and stakeholders
Additionally, successful candidates will be self-motivated, team players with excellent problem-solving skills and strong attention to detail.
This role requires effective communication and collaboration with various departments within the organization.
Requirements
To be considered for this position, candidates must possess:
* 1-2 years of experience in logistics, customer support, or account management
* Proficiency in English and ability to communicate effectively
* Strong analytical and problem-solving skills
Benefits
This role offers a dynamic work environment, opportunities for growth and development, and a competitive salary and benefits package.
What We Offer
At Metrobi, we are committed to creating a positive and inclusive work culture that values diversity, equity, and inclusion.