Case Management Internship Opportunity
We are seeking a detail-oriented and highly organized individual to join our Case Management team as an intern. This is an excellent opportunity for students to gain real-world experience and contribute to the development of our fraud case intake and resolution platform.
The ideal candidate will have strong analytical skills, be able to multitask, and possess excellent communication and problem-solving abilities. If you are eager to learn and grow with a global company, we encourage you to apply.
1. Assist in Fraud Case Intake and Resolution: Collaborate with cross-functional teams to identify and resolve fraud-related cases.
2. Document Return Materials Processes: Develop and maintain processes for traceability and evidence handling.
3. Support SOP Creation and Refinement: Contribute to the development and improvement of standard operating procedures for fraud and marketing workflows.
4. Collaborate with Teams: Work closely with Fraud Ops, Decision Science, and Technical teams to align platform inputs.
5. Participate in Testing and Feedback: Assist in testing and providing feedback on new platform features.
You should be currently pursuing a degree in Business, Analytics, Finance, Information Systems, Criminal Justice, or a related field (penultimate or final year). Strong academic performance and attention to detail are required.
Why Join Us?
* Paid Internship: Enjoy a competitive stipend.
* Flexible Schedule: Work 30 hours a week (Monday–Friday).
* Hands-on Experience: Gain valuable experience working with a global company.
* Mentorship and Development: Receive guidance and support for your career growth.
InComm is committed to creating an inclusive environment for all employees and is an equal opportunity employer.