Job Description
About Our Company
We aim to deliver more from our customers' money. We've been working towards this goal since 2015.
Our range of products helps our 65+ million customers get more value from their money every day.
As we continue growing rapidly, two things are crucial to our success: our people and our culture. We've been certified as a Great Place to Work in recognition of our exceptional employee experience. Currently, we have over 10,000 employees worldwide, working together from offices and remotely to achieve our mission. And we're looking for talented individuals who love building innovative products, redefining success, and simplifying complex problems into elegant solutions.
Role Overview:
Our Financial Crime team combines regulatory expertise with data-driven thinking to ensure our products meet legal requirements and deliver value to customers. In a fast-paced digital environment, they stay ahead by finding effective ways to prevent financial crime.
We're seeking an experienced Fraud Risk Manager to strengthen our first line of defence (1LoD) FinCrime framework in Brazil and focus on fraud prevention.
This role involves acting as the core fraud risk expert, bringing senior expertise to secure our operations and designing, implementing, and overseeing effective fraud controls across key local products. You'll shape what's next in finance!
Key Responsibilities
* Designing and enhancing fraud prevention controls within Brazil's 1LoD framework, ensuring alignment with local BCB regulatory expectations and license requirements.
* Performing detailed fraud risk assessments across products (PIX, credit, cards, and business accounts), identifying control gaps and recommending practical mitigations.
* Leading the development and implementation of fraud prevention strategies, including creating and tuning transaction monitoring rules, leveraging data-driven models, and defining robust response workflows.
* Overseeing major fraud incidents and investigations, supporting containment, recovery, and required regulatory reporting processes.
* Partnering closely with Product and Data Science teams to improve automation, detection efficiency, and case triage logic, challenging the status quo for continuous improvement.
* Monitoring and analysing fraud trends and key performance indicators (KPIs) to produce actionable insights and dashboards for local management and committees.
* Strengthening fraud governance, ensuring clear documentation of risks, controls, and residual exposures to demonstrate control maturity during regulatory engagements.