Desktop Support Specialist
Maintains, analyzes and resolves complex computer systems issues. Ensures seamless functionality of hardware and software infrastructure.
* Diagnostics and repair of computer peripherals.
* Hardware and software upgrades to ensure optimal performance.
Key Responsibilities:
* Supports user account management, including rights and security settings.
* Documents and maintains accurate records of technical support activities.
Requirements:
* Familiarity with industry standards, practices and procedures.
* Experience in planning and executing technical solutions.
The role involves: