QA
Engineer #2486
Position Summary:
Our partner, a fast-growing SaaS company offering intuitive remote monitoring and endpoint management
software
for IT teams, is seeking a motivated and detail-oriented
QA
Engineer to join their team. As a
QA
Engineer, you will work closely with both the
development
and product teams to design and execute
manual
test
plans, identify and report bugs, and ensure a high standard of product quality. In addition, you will support the ticketing team by triaging incoming issues, reproducing bugs, and verifying fixes—serving as a crucial bridge between customer-reported issues and the engineering team. You will also act as a subject matter expert in
manual
testing
tools, approaches, and best practices.
Experience and Education:
B.S. in Computer Science or related experience.
4+ years of hands-on experience in
Manual
QA
across diverse projects and domains.
Experience with
manual
testing
of virtualized environments, ensuring performance and reliability.
Experience working with ticketing teams to validate issues reported through ticketing
systems
and support portals.
Skills and Strengths:
Manual Web Application Testing
Manual Systems Testing
Regression Testing
Functional Testing
Writing Test Cases
Executing Test Plans
Bug Reporting in JIRA
TestRail
Windows OS Testing
Linux OS Testing
macOS Testing
VMware Testing
SQL Queries
Black Box Testing
Smoke Testing
PostgreSQL
Primary Job Responsibilities:
Develop comprehensive
test
plans and strategies aligned with business requirements and project objectives.
Write and execute detailed
manual
test
cases for
systems, applications, APIs, and database components.
Conduct functional, regression, and exploratory
testing
across virtual environments ( Windows / Linux
VMs).
Create and maintain well-structured
test
scenarios and data that support thorough and repeatable
testing
processes.
Use
SQL /PostgreSQL to validate database records, run queries, and verify stored procedures.
Accurately identify, document, and prioritize defects using JIRA, including reproduction steps and severity levels.
Respond to client-reported issues from the ticketing
system
by reproducing bugs, validating functionality, and identifying root causes.
Ensure the availability and integrity of
test
data by creating, modifying, and validating datasets.
Maintain organized and current documentation for
test
cases,
test
plans, and overall
QA
processes.
Collaborate closely with cross-functional teams—including developers, product managers, and business analysts—to align on
testing
priorities and ensure issue resolution.
Support continuous improvement by identifying opportunities to optimize
manual
testing
approaches and apply
QA
best practices.
Take ownership of end-to-end
testing
of SaaS platforms and support portal functionalities.
Help drive
test
coverage, improve defect prevention practices, and uphold infrastructure quality standards.