Job Overview
In the realm of financial operations, we seek a highly skilled individual to drive efficiency and effectiveness in customer and product pricing information management.
This role is ideal for professionals with a strong technical background, excellent attention to detail, and a passion for data-driven operations.
Fluent or advanced English is required for daily communication with international teams.
About the Position
As a Financial Operations Specialist, you will be responsible for fostering operational efficiencies related to customer and product pricing information within our Financial Information Systems.
You will apply your understanding of the prepaid business, technical expertise, and strong communication skills to collaborate across teams involved in delivering our services globally.
You will work closely with Domestic and International Retail Sales, Product Account Management, and technical teams responsible for pricing, billing, invoicing, settlement, and reconciliation.
This role also supports process improvement and contributes to enhancing pricing and billing processes, ensuring client and channel satisfaction.
You will be expected to study enterprise data stewardship across multiple channels and platforms, review project and business requirements, and communicate effectively across internal and functional groups to ensure timely and accurate project delivery.
Responsibilities
* Provide regular progress reports for assigned tasks
* Promote idea generation and collaboration sessions with internal teams
* Follow established processes and protocols for data enrichment technologies
* Communicate data requirements to internal counterparts and stakeholders
* Share process changes with cross-functional teams
* Escalate data inconsistencies promptly to avoid urgent issues
* Track and log issues for retrospectives and suggest process improvements
* Manage time effectively, prioritize tasks, and handle multiple assignments
* Enforce workflows and business rules to improve data quality and delivery time
* Enforce Service Level Agreements (SLAs) for Finance Data Administration tasks
* Troubleshoot data-related incidents
* Research and document secure protocols and data integrity rules
* Perform other tasks and responsibilities as assigned
Key Skills and Qualifications
* Self-directed and proactive approach
* Decisive problem-solving skills
* Ability to influence others and drive results
* Forward-thinking and adaptable mindset
* Strong business acumen and technical background
* Effective time management and organizational skills
* Strong written and verbal communication
* Ability to multitask and work collaboratively
Experience and Education Requirements
* 1+ years of experience in the prepaid product industry, preferably with exposure to finance, accounting, or data management
* Strong interpersonal skills with the ability to influence decisions
* Ability to work cooperatively and effectively with others to set goals and resolve problems
* Solid technical background with the ability to learn new platforms and apply knowledge to operational practices
* Strong problem-solving skills and willingness to take initiative
* Experience working in fast-paced environments with cross-functional teams
* Excellent communication skills, including confidence in presenting to executive leadership
* Ability to explain complex technical topics to non-technical audiences
* Bachelor's or Associate's degree in Business, Information Technology, Engineering, Accounting, Finance, or related fields preferred
* CPM or PMP certification is a plus, but not required