Financial Operations Specialist
We are seeking a skilled Financial Operations Specialist to drive operational efficiencies and foster collaboration across teams.
About the Role
This position involves applying technical expertise and strong communication skills to optimize customer and product pricing information within financial systems.
* Work closely with Domestic and International Retail Sales, Product Account Management, and technical teams responsible for pricing, billing, invoicing, settlement, and reconciliation.
* Study enterprise data stewardship across multiple channels and platforms, review project and business requirements, and communicate effectively across internal and functional groups.
Responsibilities
* Provide weekly status reports on assigned activities.
* Promote idea generation and collaboration sessions with internal teams.
* Implement data enrichment technologies and follow established processes and protocols.
* Communicate data requirements to internal counterparts and customers.
* Share process changes with cross-functional teams.
* Evaluate and escalate data inconsistencies promptly to avoid urgent issues.
* Track and log issues for retrospectives and suggest process improvements.
* Effectively manage time, prioritize tasks, and handle multiple assignments.
* Enforce workflows and business rules to improve data quality and delivery time.
* Enforce Service Level Agreements (SLAs) for Finance Data Administration tasks.
* Troubleshoot data-related incidents.
* Document secure protocols and data integrity rules.
* Perform other tasks and responsibilities as assigned.