Our organization aims to enhance the scientific community by providing high-quality video solutions.
The Role
We are seeking a skilled professional to help professors at leading universities integrate our educational resources into their courses, ensuring users get the most value from their subscription.
* Conduct daily outreach to Faculty via calls, emails, and 1:1 product demonstrations to set up successful integrations in courses and increase usage.
* Increase adoption by delivering product awareness sessions across existing customer universities and research institutes.
* Grow engagement and usage by delivering presentations at university seminars and workshops, onsite customer visits, and exhibits and conferences.
* Strengthen subscription renewal outcomes by providing smooth implementation support and consistent usage of educational resources.
* Influence product decisions by communicating customer feedback to sales, product, and marketing teams.
Requirements
* A Master's degree or PhD in Life Science disciplines is required.
* 1-3 years of experience in customer-facing roles is preferred.
* Fluent communication skills in English are essential.
* Demonstrated knowledge of education, market trends, and challenges in assigned content areas such as Biology, Chemistry, Medicine, Physics, Engineering, or Psychology is required.
* Strong interpersonal skills with a passion for remote relationship-building are necessary.
* Experience in networking using cold calling is an advantage.