Support Engineer - Monthly salary: $3,000 - $3,500 USDAlong with our partner, we are seeking a Support Engineer who will join their dynamic tech team to support and enhance their software solutions.This role is perfect for individuals who excel in problem-solving and are eager to expand their software development skills in a supportive environment.Key Responsibilities:Troubleshooting/Support (75%):- Provide first-line support for software issues and queries.- Apply technical expertise to fix code, adjust software settings, and optimize performance.- Troubleshoot and resolve issues in a timely and effective manner.- Quickly pinpoint software bugs, system malfunctions, and user-reported errors.- Update software applications to enhance functionality and security.- Collaborate with the development team to ensure smooth operation and performance of applications.- Document troubleshooting processes and solutions for future reference.Software Development (25%):- Participate in the development and maintenance of software applications.- Assist in the design, testing, and implementation of software solutions.- Collaborate with team members to refine software functionalities and improve user experience.Required Skills and Qualifications:- 1-2 years of software engineering experience, preferably with a focus on Python.- 2+ years of troubleshooting and support experience.- Strong project management skills and the ability to handle multiple tasks simultaneously.- Proficient in both written and verbal English communication.- A proactive approach and a keen interest in learning new technologies.Benefits:- Unlimited PTO- Local Holidays- A collaborative work environment where they can grow their skills and career.- Opportunities to work on diverse projects and technologies.*Please note our partner is only looking for full-time dedicated team members who are eager to fully integrate within their team.