IT Infrastructure Manager
We are seeking a skilled IT infrastructure manager to oversee the implementation of our core infrastructure operations and improvements.
The ideal candidate will have strong leadership skills, be able to plan and coordinate across global teams, and possess a solid understanding of servers, virtualization, storage, networking, DNS, and monitoring.
Key Responsibilities:
* Oversee and guide a small team of engineers responsible for core infrastructure operations and improvements.
* Coordinate and manage the timeline and dependencies of infrastructure tasks.
* Facilitate change windows and maintenance schedules with internal and external stakeholders.
* Track and escalate risks, issues, and blockers with clear context and recommended actions.
* Maintain accurate documentation, dashboards, and status reports for leadership and technical teams.
* Support vendor coordination for hardware logistics, remote hands, and service delivery.
* Ensure compliance with change management and security protocols.
* Organize and lead team standups, working sessions, and stakeholder updates.
Preferred Qualifications:
* 3-5 years of experience in IT infrastructure, preferably leading infrastructure initiatives in hybrid or co-managed environments.
* Strong communication and documentation skills, with the ability to effectively communicate with technical and non-technical audiences.
* Proficiency with tools like Jira, ServiceNow, Azure DevOps, or Smartsheet.
* Ability to manage priorities across time zones and work independently.
* Nice to Have Familiarity with ITIL, disaster recovery, and business continuity practices.