Marketing Agency | 100% remote position | PJ (Pessoa Jurídica) contract model.We are looking for a CRM Automation Specialist to build, implement, and optimize CRM workflows, automations, pipelines, and funnel sequences for our clients.This role is focused on turning client sales and follow-up processes into structured, functional CRM systems. We are looking for someone who is hands-on, detail-oriented, and experienced in building automations, managing lead flow, and supporting conversion-focused funnels across platforms such as GoHighLevel, HubSpot, ActiveCampaign, Keap, or similar tools with strong pipeline and workflow automation capabilities.Your ResponsibilitiesBuild and maintain CRM workflows, automations, forms, calendars, and funnel structuresSet up and manage pipeline stages based on each client’s sales process, including lead follow-up, appointment booking, no-show/cancel, re-engagement, nurture, won/lost, and disqualification stagesCreate and manage email and SMS sequences with the correct timing, wait steps, conditions, tags, and removal logic based on lead actions and funnel behaviorImplement appointment workflows such as confirmations, reminders, reschedule flows, and no-show recoveryManage tags, custom fields, opportunity updates, internal notifications, and tasks to keep lead tracking organized and actionableReview and troubleshoot workflow issues, automation conflicts, contact flow errors, and delivery problemsMonitor CRM and funnel performance, identify bottlenecks, and recommend improvements to workflow logic and follow-up structureWork closely with Account Managers and internal teams to align CRM builds with client goals and campaign strategyDocument workflow logic and setup structure clearly for internal visibility and scalabilityJoin client calls when needed to explain CRM setups and automation logic in a clear and simple wayThe Ideal Candidate Should HaveHands-on experience building automations and workflows in platforms such as GoHighLevel, HubSpot, ActiveCampaign, Keap, or similar toolsStrong understanding of CRM workflows, pipelines, automations, lead nurturing, and funnel progressionExperience building appointment-based funnels, reminders, follow-up sequences, and re-engagement flowsAbility to work with tags, conditions, wait steps, opportunity movement, and lifecycle-based automationsAbility to troubleshoot workflow, integration, and automation issuesStrong organization and attention to detailAdvanced EnglishNice to HaveExperience with A2P 10DLCExperience with Zapier, Make, or n8nAgency experienceExperience with landing page and form integrations