About Lilo SocialLilo Social is a full-funnel eCommerce growth agency specializing in acquisition and retention for direct-to-consumer brands. With a team of over 75 professionals, we deliver best-in-class paid media, email marketing, and creative services to help brands scale profitably. We work across the entire customer lifecycle—from content creation and paid advertising to conversion rate optimization and retention marketing.Our partnership-first approach has earned us a 90% client retention rate and recognition as an Inc. 5000 honoree for three consecutive years (2023, 2024, 2025). We are proud to be a Klaviyo Master Elite Agency, a distinction held by only 0.2% of Klaviyo's 6,500+ partners. To date, we have driven billions of dollars in attributed revenue for our partners.The RoleAs an Email Designer at Lilo Social, you will be the creative force behind high-converting email experiences for our portfolio of direct-to-consumer brands. You will transform strategic concepts into beautiful, mobile-optimized email designs that drive engagement, revenue, and long-term customer loyalty. Working closely with retention strategists and copywriters, you will craft email templates that balance brand aesthetics with performance-driven design principles.What Success Looks LikeConsistently high email engagement rates (open rates, click rates) across your client portfolio through strong visual designEfficient production workflows that allow rapid iteration and testing of design variationsEmail designs that maintain brand consistency while optimizing for conversion and user experiencePositive client feedback on design quality and strong collaboration with cross-functional team membersResponsibilitiesCreate campaign emails, automated flow templates, and promotional designs aligned with client brand guidelinesDevelop mobile-first email designs that render flawlessly across email clients and devicesCollaborate with retention strategists and copywriters to bring campaign concepts to lifeIterate quickly on email designs based on performance data and A/B test resultsMaintain organized design systems and asset libraries for each client accountBuild reusable email modules and components that streamline productionEnsure all emails meet accessibility standards and deliverability best practicesStay current on email design trends, platform updates, and industry innovationsExecute QA testing across multiple email clients before campaign launchesSupport the team with design feedback and contribute to internal design standardsManage multiple client accounts with varying design needs and brand aestheticsRequirements2-4 years of experience in email design, digital design, or related field with a strong portfolio demonstrating email workExpert proficiency in Figma for designing email layouts and creating design systemsStrong grasp of email marketing best practices including mobile optimization, CTA placement, and visual hierarchyDemonstrated ability to design for conversion while maintaining brand integrity and aesthetic qualityFast iteration speed with ability to produce high-quality work under tight timelinesExcellent attention to detail and commitment to pixel-perfect execution across devicesStrong communication skills and ability to collaborate effectively with strategists, copywriters, and account teamsFamiliarity with direct-to-consumer brands and ecommerce customer lifecycle marketingNice to HaveHands-on experience with Klaviyo or other email service platforms (Mailchimp, Iterable, Braze)Motion graphics or animation capabilities to enhance email interactivity and engagementExperience designing for SMS, push notifications, or other retention marketing channelsUnderstanding of email deliverability factors and how design choices impact inbox placementCompensation And BenefitsFully Remote: Work from anywhere with flexible hours and a distributed team cultureTime Off: Competitive PTO policy and paid holidays to maintain work-life balanceCompensation: Competitive salary commensurate with experience.