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Service delivery specialist

Niterói
beBeeService
Entregador
Anunciada dia 13 julho
Descrição

Job Title: Service Team Coordinator


Job Description:

We are seeking a highly skilled and experienced Service Team Coordinator to join our team. As a key member of our service delivery team, you will be responsible for leading and managing a team of service technicians to ensure efficient and effective service delivery.

The successful candidate will have a proven track record of supervising complex service tasks and projects, ensuring compliance with quality standards and safety protocols. They will also serve as a liaison between the service team and management, providing updates and regular reports.

In this role, you will work closely with the service team to identify areas for improvement and implement changes to enhance service delivery. You will also be responsible for maintaining accurate records and reporting on service performance metrics.


Key Responsibilities:

* Lead and manage a team of service technicians to ensure efficient and effective service delivery.
* Supervise complex service tasks and projects, ensuring compliance with quality standards and safety protocols.
* Serve as a liaison between the service team and management, providing updates and regular reports.


Required Skills and Qualifications:

To be successful in this role, you will need to possess the following skills and qualifications:

* Advanced English proficiency;
* Bachelor's degree in Engineering;
* Previous experience in a similar position;
* Advanced proficiency in MS Office applications (Outlook, Word, Excel);
* Proficiency in reading and understanding mechanical, hydraulic and electrical diagrams, as well as mechanical drawings - proficiency with AutoCAD and 3D program;;
* Profiency in dealing with field signals (4-20mA, 0-10V, Hart, relay outputs, PT-100) and industrial network protocols;
* Familiarity with SCADA systems, Electric Motors, Motors, Heat Exchangers, Hydraulic Cylinders, Hydraulic and Safety Valves, Load Cell Functionality/Calibration, Pressure and Temperature Sensor Functionality/Calibration, Piston Pumps with Fixed and Variable Displacement, Hydraulic Motors with Fixed or Variable Displacement, Electric Motors;
* Familiarity of Siemens PLCs (S7-300/S7-1500) and industrial network protocols.


Benefits:

This is an excellent opportunity to work with a dynamic team and contribute to the success of our organization. In return, we offer:

* A competitive salary and benefits package;
* Ongoing training and development opportunities;
* A collaborative and supportive work environment.


How to Apply:

If you are a motivated and experienced professional looking for a new challenge, please submit your application, including your resume and cover letter, to us today.

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