About this Role
We are seeking a seasoned Community Manager to lead our online communities and foster a culture of engagement, trust, and inclusivity. As a key member of our team, you will be responsible for creating and implementing community strategies that drive growth, retention, and user satisfaction.
Key Responsibilities:
* Lead daily interactions on Reddit, X, and Discord, starting conversations, replying thoughtfully, maintaining guidelines, and nurturing a welcoming environment.
* Organize recurring events such as AMAs, Q&As, user features, and community challenges to boost engagement and community spirit.
* Identify user sentiment trends, gather feedback, and proactively share actionable insights with Product, Support, and Marketing teams.
* Uphold community standards by moderating conversations, removing spam, managing conflict, and resolving situations with empathy.
* Track community health metrics (active users, retention, engagement) and suggest strategic improvements.
* Fully leverage moderation tools, bots, roles, and automations within Reddit and Discord to enhance user experience.
Requirements:
* At least 1–2 years of experience managing or moderating active communities (Reddit, Discord, X, or forums).
* Strong writing and communication skills to engage and nurture active, text-based communities.
* In-depth knowledge of Reddit and Discord moderation tools, bots, and features.
* Empathy, diplomacy, and the ability to foster trust in a community environment.
* Organized, proactive, and comfortable working remotely with a startup mindset.
* Fluent in English (written & spoken).
Benefits:
* $1000 monthly pay (paid in USD)
* Healthcare stipend: support to cover your medical or insurance needs
* Unlimited PTO: flexible vacation policy as long as responsibilities and goals are consistently met
* Stock options: opportunity to share directly in our growth
* 100% remote work: work from anywhere comfortably
* Professional development: mentorship, autonomy, and direct impact in a high-growth startup