Proactive Risk ManagerThis pivotal role plays a critical part in mitigating risks and safeguarding the integrity of our platform and community.Key Responsibilities:Manage Complex EscalationsCoordinate with cross-functional teams, including Customer Service, to address copyright infringement, advertising fraud, hate speech, minor safety, and underage accounts.Handle Regulatory EnquiriesRespond to inquiries from authorities, regulators, law enforcement, and court orders, ensuring compliance with Brazilian laws and internal policies.Review Sensitive ContentAssess and evaluate sensitive or harmful content with professionalism and discretion.Identify Emerging RisksMonitor trends and emerging risks, providing insights to improve policies and enforcement strategies.Support Incident ResponseCollaborate with internal teams to develop and implement responses to major incidents, such as elections disinformation campaigns and crisis events.Develop Standard Operating ProceduresCreate scalable and consistent risk response processes through the development of SOPs.Collaborate with StakeholdersWork with internal teams, including Policy, Product, Operations, Legal, Public Affairs, and represent the company in discussions with external stakeholders when required.Qualifications:Bachelor's DegreeA degree in Law, Political Science, International Relations, Communications, or a related field, or equivalent experience.Relevant ExperienceExperience in Trust & Safety, Risk Response, Law Enforcement Response, Online Content Moderation, or similar roles.Knowledge of Brazilian Digital LandscapeA strong understanding of Brazil's digital and regulatory environment, particularly regarding online platforms, elections, and content risks.Critical Thinking and Analytical SkillsThe ability to manage sensitive escalations, make sound decisions under pressure, and demonstrate strong analytical and investigative skills.Effective CommunicationExcellent written and verbal communication skills in Portuguese and English.Nice to Have:Global Regulatory KnowledgeA knowledge of global regulatory environments and risk trends.High-Stakes Incident ManagementPrevious experience handling high-stakes incidents in online platforms or apps.Mandarin Language SkillsMandarin language skills are a plus.