Job Summary - This role is responsible for scoping and defining the technical design, driving execution and delivery of a software feature, solution, or product. The role serves as the bridge between cross-functional teams including marketing, design, and R&D. The role refines the requirements and distributes work into logical customer valued deliverables, and opportunistically identifies synergies with organization's existing systems. Responsibilities - Supports execution of multiple technical projects or programs in support of the continuing evolution of the organization's software products. - Leads end-to-end project or program lifecycles, from initiation to completion, while ensuring adherence to timelines, scope, and budget. - Defines project scope, objectives, and success criteria in collaboration with stakeholders. - Develops project plans, schedules, and milestones to track progress and ensure timely delivery. - Performs program analysis, manages risk, identifies and influences necessary course corrections, and communicates program status and activities across multiple levels of management. - Continuously assesses and improves the processes that comprise the software development lifecycle. - Manages risks and resolves issues that affect release, scope, schedule, and quality. - Defines and tracks key metrics and performance indicators and drives cross-functional execution of program deliverables. - Leads post-project evaluations to identify lessons learned and areas for enhancement. - Provides oversight and planning to design and planning implementation, including strategies, processes, and resources. Education & Experience Recommended - Four-year or Graduate Degree in Computer Science, Information Technology, Business Management, or any other related discipline or commensurate work experience or demonstrated competence. - Typically has 4-7 years of work experience, preferably in program/project management, scrum master, professional technology organization, or a related field or an advanced degree with 3-5 years of work experience. Preferred Certifications - Program Management Professional Knowledge & Skills - Software Product Development related - Requirements Gathering - New Product Development - Computer Science - System Design - Data Analysis (to drive data-driven decisions) - Automation - Change Management - Continuous Improvement Process - Agile related: - Agile Principles - Kanban Principles - Lean Manufacturing - Scrum - Project/Program Management related - Scope Management ( Dependencies) - Schedule Management ( Milestones and Roadmap) - Project Planning/Charter, Execution ( Tracking) and Closure - Stakeholder management - Risk management - Communication Management - Cost Management - Benefit Management - Integration Management - JIRA Cross-Org Skills - Effective Communication - Results Orientation - Learning Agility - Digital Fluency - Customer Centricity Impact & Scope - Impacts multiple teams and may act as a team or project leader providing direction to team activities and facilitates information validation and team decision making process. Complexity - Responds to moderately complex issues within established guidelines. Disclaimer