About the Project Coordinator Role
The best insights have a pulse. At Pulse Labs, we revolutionize product development by delivering clear, actionable feedback at every stage of the product lifecycle. We provide naturalistic consumer usability testing and quality-assurance services that help top tech companies refine game-changing products in mobile, smart-home, wearables, and automotive domains.
Role Overview
We're looking for a bilingual (Portuguese / English) project management professional with a solid technical toolkit and on-the-ground research chops to lead a fast-moving automotive UX study in São Paulo. For three months you will:
* Orchestrate day-to-day study operations
* Assist in moderating in-vehicle research sessions with local drivers
* Provide light device / IT support to keep everything running smoothly
Key Responsibilities
* Project Management & Coordination
* Build and own the project plan—timelines, milestones—working closely with the Operations Manager and UX Research Lead.
* Run stand-ups with distributed teammates (US, Brazil, India).
* Field & Research Execution
* Moderate ~2 weeks of in-vehicle sessions in São Paulo, guiding participants through tasks and capturing high-quality data.
* Translate consent forms, short surveys, and session notes between Portuguese and English.
* Technical & Logistics Support
* Prep, track, and recover equipment used to execute study.
* Troubleshoot participant hardware, connectivity, and account issues; escalate edge-case bugs to engineering via JIRA.
* Document and iterate on SOPs, and data ingestion for future Brazil-based studies.
Basic Qualifications
* Residence / Work Authorization: Based in the greater São Paulo area; legally authorized to work as an independent contractor in Brazil.
* Language: Native-level Portuguese and professional-level English (spoken & written).
* Experience:
* 3+ years in project coordination, research operations, UX research, or similar.
* Comfort diagnosing common hardware / connectivity issues (Wi-Fi, Android / iOS devices, Bluetooth peripherals).
* Tools: Google Workspace, project-management suite (Asana / JIRA), basic spreadsheets; willingness to learn our proprietary research platform.
* Soft Skills: Exceptional organization, proactive communication, unflappable in ambiguous, fast-changing environments.
Preferred Extras
* Prior automotive or in-vehicle research experience.
* Prior Team management or project coordination experience.
Contract Details & Perks
* Term: 3 months (July – September), ~40 hrs/week.
* Hybrid: Remote most days; up to 2 weeks of on-site fieldwork.
* Compensation: Competitive monthly contractor rate in BRL, based on experience.
Conversion Path: Strong performance may lead to an offer for a permanent role on the UX Operations team.