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[impact fortaleza]-customer success

Coremas
AIESEC Mexico
Anunciada dia 5 maio
Descrição

This would be your gross salary for this job opportunity.


Sustainability

These are the backgrounds this opportunity is associated with.


About Petruz Fruity

It is a company that sells açaí, a typical fruit from the Amazon.


Role

The candidate will be responsible for maintaining relationships with customers through meetings, calls and other forms of contact adopted by the company. He will develop projects that focus on providing an excellent customer service and support experience and helping customers achieve their desired goals.


Working hours

Monday to Friday, 8:00 am - 6:00 pm


Responsibilities

1. Analyze the area's success indicators and help identify operational failures, in order to improve the customer experience.
2. Identify the main customer difficulties and create strategic solutions to resolve the problem.
3. Make calls to check how the customer's relationship is with the solution delivered in our product and what can be done to help them make the most of it.
4. Provide information about our customers to the internal product, technology, sales and marketing team in order to improve the customer experience.
5. Collect feedback from partners and customers about the product/service and the current status of the relationship with the organization.


Process

The steps involved in being recruited for this job.

1. CV analysis
2. Video to AIESEC
3. Solides Test
4. Company Interview

Estimated process time is 10 days.


Backgrounds

Sustainability (Required)


Skills

* Consulting (Required)
* Collaboration (Required)
* Communication (Required)
* Community Development (Required)


Languages

Any Nationality


Education

Bachelor (Required)


Logistics

What you’ll be provided with during your stay:

* Accommodation: A place to stay will be provided and paid for.
* Transportation: A means of transportation will be paid for but not provided.
* Food: 1 meal per day will be paid for but not provided.
* Computer: A computer will be provided.
* Leadership space: AIESEC will be providing leadership training during your experience.
* Health insurance: You will require health insurance for the duration of the opportunity.


Benefits of becoming a Global Talent

* Apply your skills and knowledge in a practical environment.
* International Exposure - Experience working in new cultures and industries.
* Our programs can help you live the leadership values: (Activating Leadership, Acting Sustainably, Striving for Excellence, Living Diversity, Enjoying Participation and Demonstrating Integrity).
* Receive AIESEC Support for Selection (assistance with your application to opportunities and selection process).
* Depending on the opportunity, you will receive either a salary to cover your costs or be provided with accommodation for the duration of your experience abroad.


FAQs

* What is Global Talent?
* Who can participate?
* How long is a Global Talent Opportunity?
* Where can I go?
* What are the benefits of a Global Talent opportunity with AIESEC?
* Will I get paid if I go on a Global Talent opportunity?
* How much does it cost to go on a Global Talent opportunity?
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