About the Community Manager Role
We're seeking a highly skilled Community Manager to lead our online communities and help users protect their personal data. This is an exciting opportunity for someone who is passionate about community leadership, engagement, and moderation.
The successful candidate will be responsible for managing daily interactions on platforms such as Reddit, X, and Discord, starting conversations, replying thoughtfully, maintaining guidelines, and nurturing a welcoming environment.
Key Responsibilities:
* Community Leadership: Lead daily interactions, start conversations, reply thoughtfully, maintain guidelines, and nurture a welcoming environment.
* Engagement Initiatives: Organize recurring events such as AMAs, Q&As, user features, and community challenges to boost engagement and community spirit.
* Community Insights: Identify user sentiment trends, gather feedback, and proactively share actionable insights with Product, Support, and Marketing teams.
* Moderation & Empathy: Uphold community standards by moderating conversations, removing spam, managing conflict, and resolving situations with empathy.
* Metrics & Growth: Track community health metrics (active users, retention, engagement) and suggest strategic improvements.
* Platform Expertise: Fully leverage moderation tools, bots, roles, and automations within Reddit and Discord to enhance user experience.
Requirements:
* At least 1–2 years of experience managing or moderating active communities.
* Strong writing and communication skills to engage and nurture active, text-based communities.
* In-depth knowledge of Reddit and Discord moderation tools, bots, and features.
* Empathy, diplomacy, and the ability to foster trust in a community environment.
* Organized, proactive, and comfortable working remotely with a startup mindset.
* Fluent in English (written & spoken).
Benefits:
* Monthly Pay: $1,000 USD/month (paid in USD)
* Healthcare Stipend: Support to cover your medical or insurance needs.
* Unlimited PTO: Flexible vacation policy as long as responsibilities and goals are consistently met.
* Stock Options: Opportunity to share directly in our growth.
* 100% Remote: Work from anywhere comfortably.
* Professional Development: Mentorship, autonomy, and direct impact in a high-growth startup.
Ongoing Opportunities:
* Professional Development: Develop your skills in community management, engagement initiatives, and platform expertise.
* Autonomy: Take ownership of community projects and initiatives, making a real difference in the lives of our users.
* Mentorship: Receive guidance and support from experienced team members, helping you grow both personally and professionally.