Job Title: IT Support SpecialistWe are seeking an experienced IT Support Specialist to join our team. As a key member of our support team, you will be responsible for providing top-notch technical assistance to our clients.About the Role:This is a challenging and rewarding role that requires strong analytical and problem-solving skills. You will work closely with internal teams and remote technical specialists to identify and resolve complex technical issues efficiently.Responsibilities:Monitor system health and troubleshoot issues with network devices, VOIP phones, and servers.Support network infrastructure, including switches, routers, and wireless access points.Manage server tasks and ensure smooth day-to-day IT operations.Collaborate with internal teams and customer teams to identify and resolve issues efficiently.Requirements:Bachelor's degree in Computer Science or related field.Minimum 3-5 years of experience in IT support or related field.Strong knowledge of network devices, VOIP phones, and servers.Excellent analytical and problem-solving skills.Ability to work effectively in a team environment.What We Offer:We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.How to Apply:To apply for this exciting opportunity, please submit your resume and cover letter. We look forward to hearing from you!