Job Type: Full-time employeeActivity: Authorization of Return upon Request from the Executive DirectorDescription of Activity: Responsible for analyzing, validating, and executing the processes of authorizing product or service returns, according to formal requests made by the Executive Director. This activity requires analytical vision, attention to established criteria by the management, and alignment with the company's strategic guidelines, ensuring each request is properly documented, justified, and compliant with internal policies.Main Responsibilities:Receive and review return requests forwarded by the Executive Director.Analyze the reasons presented, verifying their compatibility with institutional criteria.Record, approve, and monitor the return process until completion.Maintain direct communication with involved areas to ensure the flow and traceability of requests.Prepare periodic reports with indicators of authorized returns.Proficiency in Excel (Formulas, VLOOKUP, Pivot Tables);Organization, confidentiality, and critical thinking;Good communication skills and ability to handle multiple areas;Knowledge of administrative processes.Benefits:Meal allowance;Health plan;Life insurance;Other details...
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