Job Overview
* We are seeking a highly skilled ServiceNow ITOM consultant to join our team. The ideal candidate will have extensive experience in designing, developing, and implementing complex ServiceNow solutions.
About the Role
* The Senior Platform Consultant will be responsible for leading the development of integrations between ServiceNow and other enterprise systems.
* This role requires excellent communication skills and the ability to work collaboratively with stakeholders to gather requirements.
* A strong understanding of ServiceNow applications and modules is essential, as well as experience with automation and DevOps practices.
* The successful candidate will also have a solid understanding of Agile methodologies and DevOps practices.
Responsibilities
* Design, develop, and implement complex ServiceNow ITOM solutions.
* Configure and customize ServiceNow applications and modules.
* Lead the development of integrations between ServiceNow and other enterprise systems.
* Collaborate with stakeholders to gather requirements and translate them into technical solutions.
* Mentor junior developers and provide technical guidance.
* Perform upgrade testing by validating customizations, configurations, and integrations across major and minor ServiceNow releases.
* Develop and maintain Automated Test Framework (ATF) test suites to validate core ServiceNow functionalities.
Requirements
* Bachelor's degree in Computer Science, Information Technology or a related field.
* 5-7 years of ServiceNow development experience with a focus on ITOM.
* Strong knowledge of CMDB, CSDM, Discovery, Service Mapping, and Integrations.
* Proficient in JavaScript, HTML, CSS, Glide API, REST/SOAP integrations, and ServiceNow scripting.
* Experience with automation and DevOps practices, familiarity with continuous integration (CI/CD), code versioning tools such as Git, and Agile principles.
* Excellent verbal and written communication skills.
* Ability to establish strong relationships internally and externally.
Preferred Qualifications
* Experience with AI, Virtual Agent, Robot Process Automation (RPA).
Benefits:
This role offers an opportunity to work with a dynamic team, develop your skills, and contribute to the growth of our organization. We offer a competitive salary, comprehensive benefits package, and a collaborative work environment.
Note: We are an equal opportunities employer and welcome applications from diverse candidates.