Role Overview:
We are looking for a highly experienced Business Systems Administrator who will serve as the primary owner and subject-matter expert for our ERP system. This individual will be fully responsible for the configuration, accuracy, day-to-day operation, and optimization of Epicor P21 across sales, inventory, purchasing, and reporting, with additional support for light accounting and bookkeeping functions. EXPERIENCE WITH EPICOR PROPHET 21 IS A MUST.
This role requires deep, hands-on P21 expertise in a wholesale or distribution environment and the ability to operate independently with minimal oversight.
Location: Remote
Role: Full-Time
Hours: Monday–Friday, 9:00 AM – 5:00 PM EST
Rate: $8/hour
Core Responsibilities:
Epicor P21 Ownership (Primary Responsibility)
- Act as the system owner and P21 subject-matter expert
- Configure, maintain, and optimize Epicor P21 to support business operations
- Own end-to-end workflows including:
- Quotes, sales orders, invoicing, credits
- Purchasing, receiving, and vendor management
- Inventory management across one or more warehouses
- Manage customer pricing structures, contracts, and margin controls
- Monitor system accuracy, data integrity, and performance
- Identify and resolve system issues, errors, and inefficiencies
- Serve as the main point of contact with Epicor support and external consultants
- Create and maintain SOPs and internal documentation for P21 processes
Inventory, Sales & Purchasing Operations
- Ensure accurate inventory levels, replenishment, and demand planning
- Oversee backorders, partial shipments, and fulfillment workflows
- Support sales and operations teams with system guidance and reporting
- Track KPIs including sales, margins, inventory turns, and order accuracy
Reporting & Data Management
- Build and maintain standard and custom P21 reports
- Deliver recurring and ad-hoc reports for leadership
- Ensure reporting accuracy for operational and financial decision-making
Light Accounting & Bookkeeping Support
- Support AR and AP workflows within P21
- Assist with invoicing, payment tracking, and PO-to-invoice matching
- Perform basic reconciliations and data reviews
- Support month-end close preparation and coordination with accountants
Required Qualifications
- Advanced, hands-on experience with Epicor Prophet 21 (P21)
- Proven experience acting as a P21 administrator or system owner
- Strong background in wholesale / distribution operations
- Deep understanding of:
- Inventory management and purchasing workflows
- Complex pricing structures and margin controls
- ERP-driven order-to-cash processes
- Experience supporting accounting functions (AR/AP, invoicing, reconciliations)
- Ability to work independently and take full ownership of systems
- Strong problem-solving and documentation skills
- Excellent attention to detail and data accuracy
Preferred / Nice to Have
- Experience with multi-warehouse or high-SKU environments
- ERP implementation, migration, or optimization experience
- Familiarity with U.S. accounting processes
- Experience training users on Epicor P21
What Success Looks Like
- Epicor P21 operates accurately and efficiently with minimal rs
- Inventory, sales, and purchasing data are consistently reliable
- Leadership has clear, timely reporting for decision-making
- The business relies on this role as the go-to expert for P21