Enterprise IT Specialist
As a highly skilled Enterprise IT Specialist, you'll play a pivotal role in designing, implementing, and supporting complex IT systems for enterprise clients. You'll work hands-on with modern infrastructure technologies, collaborate with internal engineering teams, and provide expert guidance to help organizations optimize their IT environments.
This role suits a proactive, self-driven professional who enjoys direct client engagement and thrives in a dynamic, solution-oriented setting.
Key Responsibilities
* Design and Implementation: Design, install, configure, and support systems technologies, including servers, storage, and Active Directory.
* Client Consultation: Consult with clients on integrating new technologies into existing infrastructures.
* Collaborative Delivery: Collaborate with engineering teams to deliver tailored business solutions for critical environments.
* Client Support: Manage and resolve client support tickets, maintaining clear communication and documentation.
* Time Management: Track time against project agreements to ensure service efficiency and profitability.
* Reporting and Development: Report on project progress and participate in ongoing technical training and development.