About Our Community Opportunity
As a dedicated startup, we aim to simplify and automate data removal for users. This allows individuals to regain control over their personal data.
Why Is This Role Important?
* This role has a direct impact on thousands of users who trust us with their data protection needs.
* As a community leader, you will be instrumental in shaping our user experience.
* You will also contribute to the growth and success of our organization.
Your Key Responsibilities
As a Community Manager, your primary focus will be on leading daily interactions within online communities. You will engage with users, maintain community guidelines, and foster a welcoming environment.
* Community Leadership: Lead daily conversations, start discussions, reply thoughtfully, and manage community guidelines.
* Engagement Initiatives: Organize events such as AMAs, Q&As, user features, and community challenges to boost engagement and community spirit.
* Community Insights: Identify user sentiment trends, gather feedback, and share actionable insights with relevant teams.
* Moderation & Empathy: Uphold community standards by moderating conversations, removing spam, managing conflict, and resolving situations with empathy.
* Metrics & Growth: Track community health metrics (active users, retention, engagement) and suggest strategic improvements.
* Platform Expertise: Leverage moderation tools, bots, roles, and automations within platforms to enhance user experience.
Requirements & Qualifications
* At least 1–2 years of experience managing or moderating active communities.
* Strong writing and communication skills to engage and nurture active communities.
* In-depth knowledge of platform moderation tools, bots, and features.
* Empathy, diplomacy, and the ability to foster trust in a community environment.
* Organized, proactive, and comfortable working remotely with a startup mindset.
* Fluent in English (written & spoken).
Benefits
* Flexible Vacation Policy: Enjoy unlimited paid time off.
* Healthcare Stipend: Support to cover medical or insurance needs.
* Stock Options: Share directly in our growth.
* 100% Remote Work: Work from anywhere comfortably.
* Professional Development: Mentorship, autonomy, and direct impact in a high-growth startup.