Job Title:
We are seeking a highly skilled IT Infrastructure Lead to oversee the core infrastructure operations and improvements.
This role emphasizes strong leadership, planning, and cross-functional collaboration across global teams.
Key Responsibilities:
* Lead and guide a small infrastructure team across compute, storage, and network domains.
* Coordinate infrastructure tasks, timelines, and dependencies; ensure alignment with technical goals.
* Facilitate change windows, maintenance schedules, and upgrades with internal and external stakeholders.
* Track and escalate risks, issues, and blockers with clear context and recommended actions.
* Maintain documentation, dashboards, and status reports for leadership and technical teams.
* Support vendor coordination for hardware logistics, remote hands, and service delivery.
* Ensure compliance with change management and security protocols.
* Organize and lead team standups, working sessions, and stakeholder updates.
Required Skills and Qualifications:
* 3-5 years of experience in IT infrastructure
* Experience leading infrastructure initiatives in hybrid or co-managed environments
* Solid understanding of servers, virtualization, storage, networking, DNS, and monitoring
* Proficiency with tools like Jira, ServiceNow, Azure DevOps, or Smartsheet
* Strong communication and documentation skills across technical and non-technical audiences
* Ability to manage priorities across time zones and work independently
* Familiarity with ITIL, disaster recovery, and business continuity practices
* Experience with CMDB and inventory tools