About the Role
This is a unique opportunity to become an integral part of our international team, fostering strong relationships with partners and driving their business success.
Key Responsibilities
* Foster long-term relationships with partners through personal and online meetings, positioning us as a reliable and easy-to-work-with provider.
* Act as a trusted advisor for partners on business matters related to our platform.
* Participate in industry-related expos and events.
* Conduct regular communication sessions with partners to provide updates, address concerns, and strengthen collaboration.
* Assist in resolving partner concerns and mitigating dissatisfaction.
* Encourage partners to share expertise within the community.
* Facilitate connections between partners and other teams.
* Monitor partner compliance with community policies and rules.
Onboarding Process
Lead the onboarding process for new partners, ensuring a smooth start within our ecosystem. Ensure partners are well-informed about our policies, team structure, pricing, billing, support, and development procedures.
Collaboration & Business Development
* Develop a deep understanding of partners' businesses, market specifics, and unique needs.
* Support partners in migrating their customers to our platform, ensuring smooth transitions.
* Monitor partners' business success, identifying challenges and opportunities for growth.
* Engage with technology partners to drive collaboration and lead exchange.
* Gather domain knowledge to anticipate market trends and enhance partner engagement strategies.
* Conduct market research to identify growth opportunities.
Requirements
* Bachelor degree.
* Experience in sales or customer service roles in the IT sphere.
* Full professional proficiency in English, Portuguese, and Spanish at a working fluent level.
* Recorded public speaking experience would be considered a plus.
* Excellent memory, developed logical thinking, the ability to analyze information, and draw conclusions from it.
* Time-management skills in saturated work environments.
* High productivity and speed of work.
We Offer
* Involvement in the growth and development of a global product technological company.
* Result-driven and supportive international team.
* Health insurance available after the probation period.
* Corporate and individual professional training available after the probation period.
* Paid medical leave - 100% pay for the first 10 working days.
* Sick leave - 5 paid days annually, available from the first day.
* Tech equipment rent reimbursement (35 USD gross/month).
* Parental and baby bonding leave.
* Family days and gifts.
* Company swag store.
This is a remote position with occasional traveling. We collaborate via Deel.com, so you'll need to have an open individual entrepreneur status in your country of residence. Unfortunately, we do not accept sociedad empresaria limitada.
],