Job Title: IT Infrastructure Specialist
We are seeking a motivated and forward-thinking IT infrastructure specialist to join our team. This is a unique opportunity for someone who wants to build their skills in managing computer hardware, software, systems, and networks.
Key Responsibilities:
* Install, configure, and maintain computer hardware, software, systems, and networks for employees both onsite and remote.
* Provide timely troubleshooting and resolution for Windows, macOS, and mobile devices.
* Manage user accounts, permissions, and access controls across various platforms.
* Support the deployment and integration of new productivity and collaboration tools.
* Monitor and maintain endpoint security, including antivirus, firewalls, VPNs, and multi-factor authentication.
* Support cybersecurity initiatives, including employee security awareness training and incident response.
* Document processes, create user guides, and train staff on new technologies and best practices.
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