Job Title: Medical Information Nurse
A career in medical information can be a highly rewarding experience for those with a passion for healthcare and a commitment to delivering excellent patient care.
Job Description
This role is ideal for individuals who enjoy working in a fast-paced environment and are able to multitask effectively. The successful candidate will have excellent communication skills, both written and verbal, and the ability to work independently as well as part of a team.
Main Responsibilities:
* Respond to unsolicited consumer, healthcare professional, and external customer requests for medical and safety information via various channels.
* Provide labeled and unlabeled medical/safety information responses in accordance with regulatory requirements and client/internal policies.
* Accurately identify, document, and report adverse events, pregnancy reports, special situation events, and product complaints per government regulations and company SOPs.
* Ensure tasks are completed within documented deadlines.
* Formulate and provide accurate responses using approved labeling, published literature, and other data.
* Maintain quality in all areas of the job, including performing quality checks on Adverse Events and correspondence.
* Provide after-hours coverage on a rotated basis.
* Adhere to company and country-specific privacy policies, managing confidential information in accordance with Data Privacy regulations.
Required Skills and Qualifications
The ideal candidate will possess a nursing degree (RN/BS/BA/MS) and excellent verbal and written communication skills, including proofreading, telephone etiquette, and empathetic customer service skills.
Key Requirements:
* Nursing degree (RN/BS/BA/MS).
* Excellent verbal and written communication skills.
* Ability to write fluently and grammatically correct in the target language.
* Working knowledge of medical terminology, pathophysiology, pharmacology, regulations, and industry standards.
* Strong cognitive abilities, including verbal reasoning, critical thinking, and analytical ability.
Benefits
This role offers a competitive salary and opportunities for professional growth and development.
About Us
We are a leading provider of medical information services and are committed to delivering high-quality support to our clients and customers.
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