Job Title: Senior Project Manager
As a senior project manager, you will play a key role in defining project scope, interpreting requirements and priorities, and leading the modernization and transformation of systems. Your projects will involve infrastructure and application integrations and other initiatives. You will collaborate with stakeholders and business partners to drive project management decisions, governance, and long-term vision.
* Drive project management decisions, governance, and long-term vision
* Analyze divisional business requirements and translate them into technical deliverables organized as Executive Milestones (In/Out of Scope)
* Develop expert knowledge of platform systems and help define 'To Be' system solutions and flows
* Understand infrastructure requirements and deployment of solutions for OnPrem and Cloud Computing service models (IaaS, PaaS, SaaS)
* Anaylze data to identify key insights and apply them to the business; quantitative and qualitative analysis
* Ensure coordination of teams to drive timely completion of deliverables of large projects
* Manage project budgets and financials, including resource allocations supporting a project's schedule
* Define and provide KPI's and metrics for assigned projects
* Interact closely with stakeholders and vendors and provide communications to executive management
* Operational troubleshoot or lead the troubleshooting of complex issues
* Proactively ensure compliance (processes, standards, methodology) with expected quality
* Responsible for project-related organizational change management including communications, training, and adoption
* General understanding of infrastructure requirements to deploy solutions for storage, middleware, DB, voice specifics (call/contact centers), and network (routers, switches, firewalls, load balancing, WAF)
* Definition, implementation, and adoption of processes
Requirements:
* Advanced English (mandatory)
* Bachelor's degree and solid experience in Project/Program Management
* Experience managing merger and acquisition infrastructure and application integration or divestiture projects preferred
* Project Management Professional and/or Certified Scrum Master preferred
* Experience managing requirements for multiple large, complex, and cross functional projects. Emphasis on systems, technologies, business process redesign, and knowledge of technical environments
* Experience producing detailed project plans and resource requirements
* Exceptional verbal and written communication skills – must be comfortable speaking and writing interacting with C-level audiences, as well as technical and non-technical audiences
* Excellent communication, interpersonal, organizational, and negotiation skills
* Proven ability to write business requirements, including user stories, use case development and work-flow documentation
* Product and project management skills; business judgment, including ability to balance resources, evaluate and address risks, and concisely articulate where trade-off decisions are to be made
* Strong orientation to user-base, including ability to understand needs and apply this knowledge to product enhancements, online user experience, and communication content (internal and external)