Senior Salesforce Analyst
The ideal candidate for this role is a seasoned professional with extensive experience in Salesforce, particularly in the healthcare industry. This position requires a strong understanding of healthcare workflows and patient engagement processes.
Key Responsibilities:
* Analyze business processes and identify opportunities to leverage Salesforce capabilities to improve healthcare operations and outcomes.
* Configure Salesforce Health Cloud components including Care Plans, Patient Timelines, Provider Networks, and custom workflows.
* Create and maintain reports, dashboards, and data visualizations to support clinical and business decision-making.
* Provide training and documentation for end users and stakeholders.
Requirements:
* 3+ years of experience as a Salesforce Business Analyst, Functional Analyst, or similar role.
* 1+ years of hands-on experience with Salesforce Health Cloud.
* Strong understanding of healthcare workflows and patient engagement processes.
* Ability to gather, document, and prioritize business and technical requirements.
* Excellent communication and interpersonal skills with a focus on user experience.
* 3-5 years of SQL experience for extracting, transforming, and analyzing patient and operational data.
* Familiarity with healthcare data structures such as claims data (LAAD, Optum, etc.), pharmacy data, and outreach data (Salesforce).
Benefits:
* Contractor with Intellias, payment in USD.
* Training and certifications.
* 100% work from home + internet subsidy.
* 100% English environment.