Are you ready to lead and innovate in a dynamic environment? We are seeking a Senior Facilities Manager who thrives on ensuring exceptional service delivery and forging strong client and team relationships. This is your opportunity to make an impact at a global real estate leader._ What This Job Involves: Innovative Service Delivery: - Champion the delivery of top-tier facilities services across our vibrant portfolio, ensuring alignment with our strategic goals. - Be the go-to expert for client needs, skillfully managing escalations and driving service excellence. - Lead the charge in implementing cutting-edge programs that make efficient use of budget and enhance productivity sustainably. Client Relationship Excellence: - Build and nurture proactive client relationships, always striving to exceed expectations. - Deliver world-class service that dazzles our clients, consistently meeting and surpassing Key Performance Indicators. Financial Savvy and Strategic Planning: - Craft and oversee precise facility operating budgets, creatively identifying opportunities for savings and efficiencies. - Spearhead budget planning and forecasting, always aligning with client objectives and maximizing value. Leadership and Team Empowerment: - Inspire and guide a talented team, fostering a culture of innovation, teamwork, and personal growth. - Mentor and empower team members, embracing an ethos of performance excellence and collaboration. A Glimpse into Your Day: - Manage exciting client initiatives, from daily operations to specific projects. - Collaborate with diverse teams, such as security, fitness and food services, to enhance the client experience. - Deliver insightful portfolio management reports that drive strategic decisions. What You Bring to the Table: - A Bachelor’s degree or equivalent, with a passion for continuous learning. - A preferred designation in LEED, CFM, or FMA to showcase your expertise. - Solid facility management experience (soft and hard services), marked by sound judgment and a customer-centric approach. - A knack for technology, strong communication skills, and a talent for problem-solving. - A proven track record of delighting both internal and external clients with exceptional service. Why JLL? Join a company that values integrity, teamwork, and excellence. At JLL, you'll find room for growth, opportunities to innovate, and a supportive environment that encourages success. - A JLL tem uma cultura diversa e inclusiva. Estamos comprometidos em criar um ambiente em que todos se sintam valorizados e capacitados para atingir o seu potencial, independentemente de deficiência, raça, etnia, idade, religião, sexo biológico, identidade de gênero, orientação sexual, expressão de gênero ou biotipo. _