Our ideal candidate is a highly skilled Community Manager who will lead engaging communities and help thousands protect their personal data.
* This role requires strong writing and communication skills to engage and nurture active, text-based communities.
* The successful candidate will have in-depth knowledge of Reddit and Discord moderation tools, bots, and features.
We are looking for someone with empathy, diplomacy, and the ability to foster trust in a community environment.
* A minimum of 1–2 years of experience managing or moderating active communities (Reddit, Discord, X, or forums) is required.
About This Role
As a Community Manager, you will be responsible for leading daily interactions primarily on Reddit, X, and Discord—start conversations, reply thoughtfully, maintain guidelines, and nurture a welcoming environment.
* Organize recurring events such as AMAs, Q&As, user features, and community challenges to boost engagement and community spirit.
* Identify user sentiment trends, gather feedback, and proactively share actionable insights with Product, Support, and Marketing teams.
You will also be responsible for moderating conversations, removing spam, managing conflict, and resolving situations with empathy.
* Track community health metrics (active users, retention, engagement) and suggest strategic improvements.
To succeed in this role, you will need to be organized, proactive, and comfortable working remotely with a startup mindset.
Requirements
• At least 1–2 years of experience managing or moderating active communities (Reddit, Discord, X, or forums)
• Strong writing and communication skills to engage and nurture active, text-based communities
• In-depth knowledge of Reddit and Discord moderation tools, bots, and features
• Empathy, diplomacy, and the ability to foster trust in a community environment
• Organized, proactive, and comfortable working remotely with a startup mindset
• Fluent in English (written & spoken)