Job Summary
We are seeking a skilled Video Engineer to join our team. The ideal candidate will have experience in technical assistance, issue spotting, and root cause analysis.
The successful candidate will be responsible for providing technical assistance and resolving service tickets related to video delivery on various platforms.
In addition, the candidate will analyze complex issues across multiple applications and set up dashboards to monitor the health of the ecosystem.
Key Responsibilities
* Provide technical assistance and spot issues related to video delivery on various platform apps.
* Analyze root cause and fix service tickets as per standard operating procedures.
* Build Custom Python Scripts to simulate app launch, login, and playback behavior.
* Triage complex issues across the various applications responsible for video delivery.
* Setup dashboards and configure alerts to monitor the health of the ecosystem.
Requirements
* Strong understanding of video delivery technologies and platforms.
* Excellent analytical and problem-solving skills.
* Experience with Python scripting and automation.
* Ability to work independently and collaboratively as part of a team.
Benefits
* A competitive salary and benefits package.
* Ongoing training and professional development opportunities.
* A dynamic and supportive work environment.